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Privacy Policy
About this Privacy Policy Statement AtCor Medical
Limited (AtCor) understands and appreciates that you may
be concerned about your privacy and about the
confidentiality and security of information we may
obtain about you. We are committed to protecting your
privacy and to complying with the National Privacy
Principles and the Privacy Act 1988 (Privacy Act).
Please read this policy to understand how your personal
information is collected, used, protected and recorded
by us.
Information Collected
The type of information we collect about you depends
on the goods/services we provide to you and how you use
this website. For example, we collect personal
information from you in order to provide you with
products or services, or when you deal with us over the
telephone. The personal information we collect may
include your name, address and contact phone number.
Use of Website
When you visit our website and request information,
we require your name and email address. We require this
information to respond to your queries. Any information
that you enter on to an online form (for example,
contact details) will only be collected by us if you
submit this online form.
If you browse or download information, the web server
will record the date and time of your visit to our site,
the pages viewed and the information downloaded. We
generally use this information for statistical purposes.
When you visit our website we may use “cookies” (an
internet browser feature) to enhance functionality, to
keep track of your visits, provide personalised features
and as part of the identification process for our online
services.
Most web browsers are initially set up to accept
cookies. You can reset your browser to refuse all
cookies or to warn you before accepting cookies. If you
have set your browser to warn you before accepting
cookies, you will receive the warning message with each
cookie. You can refuse cookies by turning them off on
your browser.
Use and Disclosure of Information
At AtCor we respect the privacy of your personal
information and will not use or disclose it other than
for:
- the main reasons for which you have provided
personal information;
- a purpose which is related to the services we
provide to you and which you would reasonably expect
us to use the information for (for example, servicing
our relationship to you or updating our records);
- a purpose required, authorised or permitted by
law; or
- a purpose made known to you at the time of
collection and to which you have consented.
Please note that the information provided by you may
be disclosed to our agents, contractors or third party
service providers who provide administrative or other
services to us. Any personal information provided to
these agents and contractors is provided only to perform
their agreed tasks and they are required to keep such
information confidential.
Your information may also be used within AtCor to
enable us to offer you other products and services that
will enhance our relationship with you. If you do not
want to receive any such communication from us, please
contact us and advice us of your decision.
Security
We maintain strict standards and procedures to
prevent unauthorised access to your personal information
and ensure correct use of information. We will use all
reasonable endeavours to protect your personal
information from unauthorised access.
While we strive to protect your personal information,
we cannot ensure the security of any information that
you transmit to us over the internet and you do so at
your own risk. However, once we receive your
transmission, we take all reasonable steps to ensure
that your information is secure on our systems.
Your access to your information
Generally, where permitted by law, you are able to
access and update your personal information during
ordinary business hours. If you wish to do so, please
contact us. We may charge you a reasonable fee for
accessing your personal information. Your request to
provide information will be dealt within a reasonable
time.
Please also contact us whenever there is a change to
your personal information or as soon as you are aware
that the details we have about you are not accurate,
complete or up-to-date. We will then take all reasonable
steps to correct the information so that it is accurate,
complete and up-to-date.
Complaints
If you have a complaint regarding the way in which
your personal information is being handled by us, please
contact us in the first instance. If we are unable to
reach a satisfactory solution through negotiation, you
can request an independent person (such as the Privacy
Commissioner) to investigate the complaint.
Changes to this Privacy Policy
AtCor may make changes to this privacy policy from
time to time for any reason. We will publish our changes
on our web site at
www.atcormedical.com.
How to contact us
If you have any questions, complaints or require
feedback about this statement, please contact us
here.
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