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Request Support
Please provide the following information, if
applicable:
- System Serial Number (found at the rear of the
Operator's Manual, on the opening screen of the software
or at the bottom right hand corner of the report
printout).
- The Error Number and exact wording of any messages
that have appeared on your screen. The Error Number
will appear in the corner of the error message window.
- What happened, and what you were doing when the
problem occurred.
- Any action you took as a result of a
warning/error/problem.
- The version of your SphygmoCor Software -
available in the About Box in the Help menu or on the
Opening Screen of your SphygmoCor Software.
Please fill-in the Customer Support query below so
that we can provide prompt assistance.
To improve the efficiency of our
response, please also send your log file to
support@atcormedical.com. The log file is located
here:
C:\Program Files\AtCor\SphygmoCor CvMS\system\scor.log
* Required Information
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